PRIVACY POLICY



Introduction


DUO Studio ("DUO Studio, "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us.


This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, booking platforms, payment providers, and communications.


By using this website or engaging with DUO Studio's services, you agree to the terms of this Privacy Policy.




Information We Collect


We may collect the following information


  • Name
  • Email address
  • Company or brand name
  • Website and social media information
  • Billing and payment information
  • Information submitted through contact forms, intake forms, Calendly, or Stripe
  • Materials provided for advisory sessions, including line sheets, presentations, pricing, and collection information


Payment information is processed securely through third-party providers and is not stored by DUO Studio.




How We Use Your Information


We use the information we collect to:


  • Respond to inquires and schedule consultations
  • Deliver advisory and consulting services
  • Review client materials and prepare recommendations
  • Process payments
  • Improve our website and services
  • Communicate regarding bookings, updates, and client engagements
  • Comply with legal obligations


We do not sell personal information.




Third-Party Services


Duo Studio uses third-party providers to operate portions of the business, including:


  • Duda (website hosting)
  • Calendly (appointment scheduling)
  • Stripe (payment processing)
  • Google Workspace (email and communication)
  • Instagram and other social platforms


These third-party services maintain their own privacy policies and practices. DUO Studio is not responsible for the privacy practices of third part providers.




Confidentiality of Client Materials


Materials submitted by clients, including collections, line sheets, pricing information, and business plans, will be treated with discretion and used solely for the purpose of providing DUO Studio services.


Clients remain responsible for protecting proprietary information and determining what materials they choose to share.




Data Security


Duo Studio takes reasonable measures to protect the information submitted through this website and related platforms. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.




Cookies and Website Analytics


This website may use cookies or analytics tools to understand how visitors interact with the site and to improve performance and user experience.


Users may adjust browser settings to disable cookies; however, some website features may not function properly as a result.




Your Rights


You may contact DUO Studio at any time to:


  • Request access to information we hold about you
  • Request corrections to your information
  • Request deletion of your information, subject to legal or business obligations




Contact Information


If you have any questions regarding this Privacy Policy or the handling of your information, please contact:


DUO Studio


hello@duostudionyc.com